Terms and Conditions


Wintel Secure provides you with computer, digital device and Internet-related support. The Wintel Secure services and networks are operated by qualified and certified technicians, who service brand-name products but are not affiliated to any brand name except Wintel Secure. By registering on our web site at www.wintelsecure.com, you (the “User”) signify that you have read, understood and agreed to be bound by these Terms and Conditions of Use (“Terms of Use” or “Agreement”).Wintel Secure reserves the right, at its sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without notice. If Wintel Secure does this, we will post the changes to these Terms of Use on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Use. If you do not agree to abide by these or any future Terms of Use, do not use or continue services. (Let us know first if you wish to cancel.) It is your responsibility to regularly check the Site to determine if there have been changes to these Terms of Use and to review such changes.


You are entitled to the number of Sessions set out in your Plan. A Session is up to one hour in length or until your problem is resolved, for 60 days from the date of your purchase. Sessions will be counted by the Support person at the end of each Session.


We do not call Customers except on follow up on service and if you are not sure you are speaking to our staff, hang up and call us. As a registered Customer with us, you will receive updates about our services and products from time to time. That’s not all; you will be eligible for exclusive discounts as well. All Sales are final. You acknowledge that upon placing an order you are waiving the right for a chargeback and any complaints or disputes should be directed towards Wintel Secure. For your protection, all services are rendered before payment is accepted. The descriptor on your statement is Wintel Secure.

Wintel Secure is not affiliated with any other name brands, such as Microsoft or Dell, although our staff may be licensed by these or other companies.


Due to covid-19 delivery of physical products may get delayed upto 1-2 weeks  and virtual products can be purchased immediately. We regret for the inconvenience caused and appreciate your patience.

Changes to this agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form